SERVICE EXCELLENCE AWARD
The Award for Service Excellence recognises and celebrates organisations whose outstanding service capabilities have contributed significantly to business excellence.
A key attribute of organisations that excel on the business excellence journey is their customer orientation. Today, it is no longer adequate to just meet customer needs. The new competition requires organisations to move from service quality to service excellence.
Service quality refers to meeting the expectations of customers. Service excellence refers to exceeding them.
A key attribute of organisations that excel on the business excellence journey is their customer orientation. Today, it is no longer adequate to just meet customer needs. The new competition requires organisations to move from service quality to service excellence.
Service quality refers to meeting the expectations of customers. Service excellence refers to exceeding them.
Businesses and Individuals may nominate in more than one category.
Segments for Less than 10 Employees and More than 10 Employees
Proudly Sponsored in 2011 by:
